Shipping policy

Where we ship. United States, United Kingdom, Canada and Australia.

Processing. Orders are sent to our fulfilment partner within 1 working day and are usually dispatched within 1 to 3 working days.

Delivery time. Our products ship from our supplier's warehouse in China. Most orders arrive within 1 to 3 weeks of dispatch. Delivery times are estimates and are not guaranteed.

Tracking. You will receive an email with a tracking link when your order ships. Tracking can take a few days to show movement.

Shipping cost. Shipping is free on all orders.

Customs and import charges. United Kingdom and United States: the price you pay at checkout is the full price, with nothing more to pay on delivery. Canada and Australia: your local customs may charge import taxes or duties on delivery; these are not included in our price.

Late or missing orders. If your order has not arrived within 30 days of dispatch, email meowonomy@gmail.com and we will send a replacement or a full refund, whichever you prefer.

Wrong address. Please check your address at checkout. Email us within 12 hours if it needs changing. We cannot redirect an order once it has shipped.